Products and Services

Message us through our 24/7 virtual assistant KYLA at mysky.com.ph/message-us and select "Application Status."

We're still currently finding ways to make our SKY Plans be available in your area. Rest assured that we are doing our best to offer our services to as many areas and as soon as possible.

Kindly message our 24/7 virtual assistant KYLA at mysky.com.ph/message-us. You may select your concern from the menu or just type in your query in English.

For more information on SKY's official list of promos, please visit mysky.com.ph/promos.

Fraudsters and online scammers may take advantage during this time of increased online activities, attempting to gain your personal information by redirecting you to fake websites offering fake promos and other incentives. SKY’s official promos are listed at mysky.com.ph/promos. Also, please remember that SKY will never ask for your password, one-time PIN and other sensitive information.

Kindly message our 24/7 virtual assistant KYLA at mysky.com.ph/message-us and select "Other Requests" and "Update Subscriptions."

Kindly message our 24/7 virtual assistant KYLA at mysky.com.ph/message-us.

Kindly message our 24/7 virtual assistant KYLA at mysky.com.ph/message-us and select "Other Requests" and "Disconnection."

Please message our 24/7 virtual assistant KYLA at mysky.com.ph/message-us and let us know the details of the new address so we can validate if installation of SKY services are still feasible in the area.

We need to check first if the previous account has no arrears and if you happen to know the previous owner, you may ask him/her to provide a letter of request to change the details to yours. Message us through our 24/7 virtual assistant KYLA at mysky.com.ph/message-us and select "Other Requests" and "Update Account Info."

Please expect our team within 72 hours.