Me & My SKY

Privacy Policy

We, at SKY CABLE CORPORATION (the “Company”), are committed to protecting your privacy and ensuring that you experience and enjoy our offered cable, broadband, and other value added services. The Company developed this Privacy Policy (“Policy”) with the objective of ensuring compliance with the applicable privacy laws, rules and regulations of the Republic of the Philippines, including but not limited to Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the “Data Privacy Act”), its implementing rules and regulations and rules, regulations and the relevant issuances of the National Privacy Commission of the Philippines (“NPC”).

This Policy governs the collection, sharing, recording, updating, modification, retrieval, use, retention, and disposal of Personal Information and Sensitive Personal Information gathered from, Service Application Forms, Website and Campaign-based Registrations, and various communication channels such as phone calls and social media sites, among others.

By applying for subscription or by making inquiries regarding any of our services, accessing the Company’s website (http://www.mysky.com.ph), participating in our marketing and promotional activities, availing of customer service by calling and sending a message through our website, and various social media sites, and continued use of the Company’s products and services, you indicate your consent and acceptance of the terms of this Policy.

Under the Data Privacy Act, persons whose personal, sensitive or privileged information are collected, stored and processed are called “Data Subjects”. Institutions which deal with these information are duty bound to uphold the rights of Data Subjects, as well as to adhere to general data privacy principles and the requirements of lawful processing.

Thus, we hereby provide you with our Privacy Policy that will guard the safety and care of your Personal Information and Sensitive Personal Information that we gather from you.

NPC DPO Registration Seal

TYPES OF INFORMATION COVERED BY THIS POLICY

This Policy applies to Personal Information and Sensitive Personal Information.

  1. About an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations;
  2. About an individual’s health, education, genetic or sexual life...
  3. Issued by government agencies peculiar to an individual which includes... social security numbers, tax returns;
  4. Specifically established by an executive order or an act of Congress to be kept classified.

INFORMATION COLLECTION
  1. Manner of Collection

    Service Application Form
    • Registrations through Service Application Form
    Website
    • Online service application
    • Creation of online account and profile
    • Online requests for technical assistance via "Message Us"
  2. Information Collected

    • Personally identifiable information (Name, Email, Mobile number, Date of Birth).
    • Anonymous demographic information (ZIP code, gender, interests).
    • Computer hardware and software info (IP address, browser type).

HOW WE SAFEGUARD PERSONAL INFORMATION

Safety of all Personal Information and Sensitive Personal Information collected is a top priority for the Company. The Company has implemented policies and procedures in accordance with the Data Privacy Act...

If you have concerns about data breach, please email: dpo@skycable.com


HOW TO CONTACT US

Business Address:

6th Floor, Eugenio Lopez Jr. Communication Center, Mother Ignacia Street, Quezon City, Philippines

E-mail Address:

dpo@skycable.com

Updated as of August 24, 2022.
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