Service Advisories
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Cable Channels &
SKY SubscribersList of Areas with Service Issues
Last updated December 5, 2025Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection.
- Cainta
- Caloocan
- Las Pinas
- Makati
- Malabon
- Mandaluyong
- Manila
- Marikina
- Muntinlupa
- Pasay
- Pasig
- Quezon City
- San Juan
- Taguig
LAS PINAS
Delnor SubdivisionDona Josefa Subdivision
Dona Leoncia Subdivision
Golden Acres Subdivision
Metrocor B West Side
Mikesell Subdivision
Rainbow Village 4
Royal South Subdivision
St Scholastica Subdivision
Talon
Teresa Park Subdivision
Veraville Townhomes Fremont 4
MANILA CITY
Ermita
PASAY
Ayap CompoundDon Carlos Village
Hannibal Compound
Malibay
Mall Of Asia Complex
San Rafael
San Roque
Sto Nino
Zapata Compound
PASIG
Breezy SubdivisionChristina Court
De Castro Subdivision
Dela Paz
Dma Compound
Kalawaan Sur
Manggahan
Maxville 11 Subdivision
Metropolis Village
Morales Compound
Octagon Estate Subdivision
Pasig Green Park Village
Pineda
Rosario Subdivision 6
Santolan
Sta Lucia
Tierra Verde Subdivision
Ugong
Valle Verde 2
Villa Victoria Subdivision
QUEZON CITY
Compound 7Damar Village
Manresa
Masambong
Ramos Compound
Solville Subdivision
St Martin Village
Talipapa
Villa Sabina Subdivision
TAGUIG CITY
Bonifacio Global City
Cembo
Comembo
Pavahai Compound
Pembo
University Park
SAN JUAN
To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Go to Ask For Help, and select Service Advisory. Make sure to have your 9-digit SKY account number ready for faster assistance.
You can reach KYLA through:
Viber: mysky.com.ph/kylaofsky
Facebook Messenger: m.me/myskyupdates
Web Browser: mysky.com.ph/message-us
Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. To know if you are affected by service interruption, simply message us through our 24/7 virtual assistant, KYLA.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via KYLA. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.
